The following steps will walk you through attaching your orders to your account.
Go to the order attacher tool and enter the email address used at checkout. The email address entered must be the exact email address used at checkout.
Note: Buyers with registered PayPal accounts may have more than one email address associated with their PayPal accounts.
While signed into your account, click on the attach link(s) in the email sent by the order attacher. Once the order is attached to your account, click on the Your purchases button on your user profile to redownload the item or create an invoice.